Last Updated: 18/09/2024
1. Introduction
Welcome to the Movetronix Online Shop. These terms and conditions govern your use of our website and the purchase of products from our online store. By using our website and making a purchase, you agree to be bound by these terms and conditions.
2. Acceptance of Terms
By accessing and using our website, you acknowledge that you have read, understood, and agree to comply with these terms and conditions. If you do not agree with any part of these terms, please do not use our website or make a purchase.
3. Products and Services
Movetronix specializes in the sale of LED Headlights, Lighting Accessories, Stuntparts, and other motorcycle accessories.
4. LED Headlights Specifications
a. All LED Headlights supplied by Movetronix, except the 1.0 Models, must be connected to a 12V Direct Current (DC) power source.
b. Warranty coverage will not apply to damage caused by the use of power sources other than 12V DC for LED Headlights (excluding 1.0 Models).
5. Intended Use and Legal Restrictions
a. All LED Headlights sold by Movetronix are intended for racing use only.
b. The LED Headlights are not legally usable on public roads.
6. Responsible Use
Movetronix encourages customers to use our products responsibly and in accordance with local laws and regulations. We emphasize the importance of safe riding practices.
7. Ordering and Payment
a. The process for placing orders, accepted payment methods, and related terms are outlined on our website.
b. Prices are subject to change without notice.
c. By clicking the "Order" button, the customer places a binding order for the goods in the shopping cart. The customer will receive an order confirmation by email.
d. All prices in the online shop are inclusive of the applicable value-added tax and exclusive of shipping costs. The shipping costs depend on the respective place of delivery and will be communicated to the customer before the conclusion of the order.
8. Shipping and Delivery
a. Delivery is made to the delivery address specified by the customer. The delivery time depends from the location and chosen carrier. Unless otherwise stated, delivery will be made from Movetronix's warehouse. If delivery to the customer fails because the customer has provided an incorrect or incomplete delivery address, the customer will bear the cost of re-shipping.
b. Movetronix reserves the right to limit the quantities of products that can be purchased.
c. Details regarding shipping options, costs, and estimated delivery times are provided on our website.
9. Warranty
Find all the details regarding product warrants here: WARRANTY DECLARATION
10. Returns and Refunds
a. The customer’s rights regarding returns and refunds are governed by the applicable European regulations on consumer protection and distance selling.
b. Products must be returned in their original condition and packaging, with all accessories, to qualify for a refund. Any item that shows signs of wear, use, or damage will not be eligible for a refund.
c. Customized or personalized products are excluded from the return policy.
d. In case of a return for repairs or warranty claims, the customer will bear the transportation costs unless otherwise agreed.
11. Privacy Policy
Movetronix is committed to protecting your privacy. Our privacy policy, detailing the collection and use of customer information, is available on our website. Link: PRIVACY POLICY
12. Intellectual Property
a. Movetronix owns the intellectual property rights to the content on our website.
b. Any unauthorized use of our intellectual property is strictly prohibited.
13. User Accounts
a. Users creating accounts on our website are responsible for maintaining the security of their account information.
b. Movetronix reserves the right to suspend or terminate accounts for violations of our terms.
14. Dispute Resolution
a. Disputes will be resolved through arbitration, mediation, or legal action.
b. The jurisdiction and venue for legal proceedings will be in accordance with Italian law.
15. Changes to Terms and Conditions
Movetronix reserves the right to update or change these terms and conditions. Customers will be notified of changes through our website.
16. Governing Law
These terms and conditions are governed by Italian law.
17. Limitation of Liability
a. Movetronix is not liable for any damages, injuries, or losses arising from the improper or illegal use of our products. It is the customer’s responsibility to ensure compliance with local laws and regulations.
b. Movetronix's liability for damages is limited to the purchase price of the product. We will not be liable for indirect, incidental, or consequential damages, even if advised of the possibility of such damages.
c. This limitation of liability does not affect your statutory rights as a consumer.
18. Force Majeure
Movetronix will not be held responsible for any failure to fulfill its obligations due to events beyond its reasonable control, including but not limited to natural disasters, war, civil unrest, strikes, or government restrictions. In such cases, Movetronix reserves the right to cancel or delay orders.
19. Customer Responsibilities
a. Customers are responsible for ensuring the compatibility of purchased products with their vehicles. Movetronix does not guarantee compatibility.
b. The installation of our products must be performed by a qualified professional. Movetronix will not be responsible for damages caused by improper installation.
20. Age restrictions
Our products are intended for use by individuals aged 18 and over. By placing an order, you confirm that you meet this age requirement. Movetronix reserves the right to cancel orders placed by individuals who do not meet this requirement.
21. Product Quality and Imperfections
a. Each headlight undergoes quality control and functional testing before being shipped.
b. Movetronix strives to provide high-quality products. However, minor imperfections or variations in materials, color, or finish may occur due to the manufacturing process. These do not affect the functionality or performance of the product and are not considered defects.
c. Customers should contact Movetronix for any concerns about significant defects or damages that impair the product's intended use. In such cases, Movetronix will evaluate the issue and may offer a repair, replacement, or refund in accordance with our warranty policy.
22. Product Pictures
a. The color and shape of the purchased products may vary slightly from the pictures shown. If the product pictures differ from the selected option, the name of the selected option will determine what is added to your order.
b. All product images are the intellectual property of "Movetronix GmbH" and cannot be used without explicit permission.